New Way Ford is a family-owned business with strong principles: Offer the best-quality at a fair price. Provide impeccable service. Treat the customer honestly and respectfully. Our goal is to make buying a vehicle easy, relaxed and fun at the best price. We care that you can have confidence in our sales consultants, feel comfortable and have a great buying experience.
For over 45 years, John H. McLaughlin, CEO and co-founder of McLaughlin Family Companies (of which New Way Ford is one), has been driven by Biblical principles and strong ethical values in assembling a team of highly qualified, educated people who respect God and Country and appreciate the lifestyle and values of small town America. His son Michael and now his grandsons, Johnathon and Mike Jr. along with his daughters, Kim and Natalie, have built a highly successful group of companies founded on the business principals of the 5 "P's"; People, Product, Principals, Persistence and Prayer.
The New Way Ford team believes that good business is all about treating people right. The McLaughlin Family believes, "You have to have the right people, in the right positions that do the right things for our customers".
Mr. McLaughlin has used the philosophy of Henry Ford to surround himself with people who know their job. New Way Ford considers people, customers and employees, to be their most valuable asset and continually invests in training and educational opportunities for their employees.
Customer Satisfaction
We believe we are responsible to satisfy the needs of our customers for all our products and services. Individual accountability for our own performance and for the quality of our products will demonstrate to our customers we are enthusiastic about them and really care.
Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business
These basic values make your buying experience successful:
- Dedication to Excellence
- Accountability
- Responsibility
- Honesty
- Integrity
(Left to Right: Mike Jr, John, Johnathon, Mike)
(Left to Right: John, Steve, Kim, Mike, John, Natalie)
New Way Ford, Providing Service, Quality and Everything In Between to Ford Drivers from Coon Rapids
ÂFrom before you even walk into our showroom to long after you drive home, all of our customers here at New Way Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at New Way Ford cover your automotive needs.
The service never stops once you visit us here at New Way Ford. There's never been a better time to drop on by at our dealership here in 30711 Highway 141 Coon Rapids, Iowa, proudly serving drivers from Jefferson, Panora, Guthrie Center, Audubon, and Carroll. We're very much looking forward to it.
